JWR Consultant LLC Terms of Service

3.1 JWR Consultant LLC expressly disclaims any guarantee, warranty, or representation that use of our services will result in any employment outcome, including but not limited to: job offers, interview invitations, hiring list placements, civil service exam results, advancement through any hiring process, or any other employment-related outcome.

3.2 All hiring, selection, and employment decisions are made exclusively by third-party employers, government agencies, and hiring authorities who are entirely independent of JWR Consultant LLC. We have no influence over, control over, or relationship with these decision-makers.

3.3 Our services are intended to improve the quality, compliance, and professionalism of your application materials and to provide guidance on the application process. Results may vary based on factors entirely outside our control, including but not limited to: job market conditions, employer preferences, number of applicants, your qualifications, hiring freezes, and agency-specific requirements.

3.4 By engaging our services, you acknowledge and agree that payment for any service does not constitute payment for a guaranteed outcome, and that our obligation is limited to delivering the service as described in the applicable service tier.

4.1 Payment: All services require payment in advance unless otherwise agreed in writing. Prices are listed on our Pricing page and are subject to change without notice. Your quoted price is locked at the time of order confirmation.

4.2 Refund Policy: Due to the nature of professional writing services, refunds are not available once work has commenced. If you cancel before work begins (typically within 24 hours of purchase), a full refund will be issued. Partial refunds may be considered at our sole discretion if extenuating circumstances exist.

4.3 Payment Processing: Payments are processed by secure third-party processors. JWR Consultant LLC does not store credit card information.

4.4 Disputes: If you believe you were charged in error, contact us at jwrconsultantllc@gmail.com within 30 days of the charge.

6.1 Upon receipt of full payment, you own the resume and career documents we create for you. You are free to use, modify, and distribute your own resume.

6.2 All other content on the JWR Consultant website — including text, graphics, logos, page layouts, tools, and software — is the intellectual property of JWR Consultant LLC and may not be reproduced, copied, or redistributed without written permission.

6.3 Templates, frameworks, and methodologies we use remain the property of JWR Consultant LLC.

7.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JWR CONSULTANT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, LOSS OF EMPLOYMENT OPPORTUNITY, LOST PROFITS, OR LOSS OF DATA ARISING FROM YOUR USE OF OUR SERVICES.

7.2 Our total liability to you for any claim arising from use of our services shall not exceed the amount you paid to us for the specific service at issue.

7.3 We are not responsible for decisions made by employers or government agencies regarding your application, nor for any changes in hiring policies, job availability, or application requirements.

8b.1 As part of JWR Consultant LLC's recruitment consulting services, candidates may be asked to electronically sign a Right to Represent (E-RTR) document. By signing electronically through our Career Portal, you acknowledge and agree that:

• Your electronic signature is legally binding and equivalent to a handwritten signature under the ESIGN Act (15 U.S.C. § 7001) and the Uniform Electronic Transactions Act (UETA)
• You have the authority and intent to sign the document electronically
• You consent to receive legally significant notices and documents electronically
• You explicitly authorize JWR Consultant LLC to represent you for the VectorVMS requirement described in the signed document

8b.2 You may request a copy of any signed document by contacting us at jwrconsultantllc@gmail.com. You may withdraw your E-RTR authorization at any time prior to submission to the vendor by contacting us immediately; however, once submitted to the vendor, the authorization cannot be revoked through us.

8b.3 To use our electronic signature feature, you must have access to the device used to sign, indicating your ability to access electronic records. If you do not consent to electronic signing, contact us to arrange an alternative process.

9.1 Job listings on our website are provided for informational and consulting purposes only. JWR Consultant LLC does not create, fill, or guarantee any of the listed positions.

9.2 State government job listings are sourced from public Arkansas government databases. Accuracy, availability, and deadlines are subject to change by the originating agencies. Always verify listings on official government job portals.

9.3 JWR-posted job listings represent positions for which JWR actively provides recruiting consulting support. Application through our portal does not guarantee an interview or hire.

These Terms shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of our Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Saline County, Arkansas, under the rules of the American Arbitration Association.